PPG / PRG

Patient Participation Group (PPG)

We are looking to make our PPG group as diverse and representative as possible of patients in the Medical Centre.

 

Your PPG will be made up of a diverse group of patients ranging in age from sixth form students, parents with young children, through to retired people with a lifetime of experience in business and professions.

 

We also include people with a wide range of medical conditions including high blood pressure, diabetes and heart problems, as well as the blind and severely disabled. Of course we have members with no health problems at all.

 

As such we feel we represent a true voice of the patients of NPMC and NPMC@ Willen.

We are here to provide a means for patients to make suggestions about the practice and to provide a two-way communication system between patients and the staff within the practice.  We act as a representative group that can be called upon to influence the local provision of health and social care.

 

  • We will keep you, the patients of NPMC, informed of up and coming improvements within the practice. 
  • We will carry out surveys from time to time into a whole variety of subjects e.g. measuring patient satisfaction, health needs and experiences.
  • We will be exploring the changing needs of the patients and provide feedback to the practice of any changes you would like to see.
  • We also need your help.  We need to know what your health and social care concerns are so that we can pass these on to the people within the practice who need to know.

 

Address: The PPG, Newport Pagnell Medical Centre, Queens Avenue, Newport Pagnell MK16 8QT

mkccg.npmcppg@nhs.net

Sign up for our Patient Reference Group (PRG)

Dear Patient,                                          

We would like to know how we can improve our service to you and how you perceive our surgery and staff. 

To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.

We aim to gather around a hundred patients from as broad a spectrum as possible to get a representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you are happy for us to contact you occasionally by email please click the link below 'Have Your Say' and click Join Our Patient Reference Group 

Please note that no medical information or questions will be responded to.

Many thanks for your assistance

The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.

2019 Patient Survey

NPMC Patient Survey 2019.docx

NPMC Infection Control Report 2019

Lead Nurse Infec Control Report 2019.docx

Have your say

NHS Friends and Family

Healthwatch

Who we are

Healthwatch Milton Keynes is the independent champion for people who use health and social care services. We’re here to make sure that those running services or who pay for services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.

What we do

We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.

We have a statutory role to represent the views of patients and this gives us the power to make your voices heard. We write reports based on your experiences with recommendations of how services can be improved. We distribute these reports to Healthwatch England, the Care Quality Commission, and the people who pay for and provide local services.

Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services. We represent you at meetings and on boards where decisions about NHS and social care are made.

We also offer advice and signposting about health and social care services available locally.

How to register with a GP Practice

A GP practice will register you unless they have reasonable grounds to refuse you.

Some GP practices may ask for proof of identity when you register, especially when you register children in your care. This may be used to check your details match with the information held on the NHS central patient registry and that your previous medical notes are passed on to the new practice.

However, you should not be refused registration or appointments because you do not have a proof of address or personal identification at hand.

For further information please click here.  

You can read our report ‘My Right to Healthcare: GP Registration and Access’ here.

If you have problems registering at a GP in Milton Keynes and require support, please contact Healthwatch Milton Keynes.

Contact us

Whether you’d like to share your experiences of health and care services, or you’re looking for advice and signposting about local services – get in touch. We’re here to help.

Phone: 01908 698800
Email: info@healthwatchmiltonkeynes.co.uk
Text/WhatsApp: 07759 298450
Website: www.healthwatchmiltonkeynes.co.uk/