PPG / PRG
PATIENT PARTICIPATION GROUP (PPG)
The purpose of the Patient Participation Group is to: -
- Contribute to the improvement of the health and wellbeing of patients through regular participation in, and discussion of, any relevant topic of strategic or operational importance to the Newport Pagnell Medical Practice and its patients.
- The above is coupled with the provision of feedback received from patients (either direct or through the Practice), plus -
- The provision of practical support for certain processes such as patient vaccination clinics or patient education campaigns.
PPG Volunteers are individuals from a variety of backgrounds whose employment and life experience can benefit the Practice. Volunteers may stand for an unlimited period of time subject to their continued suitability and availability. The group meet once a month at the Practice.
Wish to ask the PPG a question or enquire about membership?
Please email firstname.lastname@example.org or write to:
The PPG, Newport Pagnell Medical Centre, Queens Avenue, Newport Pagnell MK16 8QT
Our Patient Reference Group (PRG)
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we have a “virtual patient reference group” called the PRG whereby membership enables you to have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to have a group of about a hundred patients from as broad a spectrum as possible in order to obtain a representative sample of our total population. We need young people, workers, retirees, people with long-term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please sign up using the form below.
Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Who we are
Healthwatch Milton Keynes is the independent champion for people who use health and social care services. We’re here to make sure that those running services or who pay for services, put people at the heart of care. Our sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf.
What we do
We are here to listen to what you like about services and what you think could be improved. No matter how big or small the issue, we want to hear about it.
We have a statutory role to represent the views of patients and this gives us the power to make your voices heard. We write reports based on your experiences with recommendations of how services can be improved. We distribute these reports to Healthwatch England, the Care Quality Commission, and the people who pay for and provide local services.
Where possible, we will let you know when changes are planned to services in our community and help you have a say. We will also encourage those in charge of local care to involve you when changes are being planned to services. We represent you at meetings and on boards where decisions about NHS and social care are made.
We also offer advice and signposting about health and social care services available locally.
How to register with a GP Practice
A GP practice will register you unless they have reasonable grounds to refuse you.
Some GP practices may ask for proof of identity when you register, especially when you register children in your care. This may be used to check your details match with the information held on the NHS central patient registry and that your previous medical notes are passed on to the new practice.
However, you should not be refused registration or appointments because you do not have a proof of address or personal identification at hand.
You can read our report ‘My Right to Healthcare: GP Registration and Access’ here.
If you have problems registering at a GP in Milton Keynes and require support, please contact Healthwatch Milton Keynes.
Whether you’d like to share your experiences of health and care services, or you’re looking for advice and signposting about local services – get in touch. We’re here to help.